Forests, trees, groundcover, pinecones, branches, needles. The analogy could go on but you get the idea: our assessment is thorough.
We thoughtfully evaluate processes, organizational and system support structures, and day-to-day operations. We provide business system and performance improvement consulting by breaking these structures down to view their effectiveness and impact on your organization. Using our day-in-the-life approach, we learn the ways your systems and tools are being used by employees so we can discern the most effective way to make changes.
We use modeling and process mapping tools to evaluate each component and task within your processes and how activities impact your strategic goals. We will identify steps that are no longer necessary or provide no value. More importantly, we help break down any "we've always done it this way" resistance to change.
Our experience and objectivity means we start with asking the right questions, continue with probing questions to uncover even more insight, and use this assessment/discovery phase to help prepare you for the next level.
Should you implement all new technologies or augment existing systems? We help answer that question to recommend only change that considers goals, ROI, and makes good common sense.
We believe your teams built great technical solutions providing the foundations upon which you operate. In many cases, systems have been built from the ground up and current technical infrastructures support you and may only need strategic modifications to achieve your goals.
Our business operations improvements are never canned. Rather we work through all the options: reengineering systems or processes, introducing reporting to better monitor performance, organizational restructuring, weighing new technologies against augmenting existing systems with specific technical solutions, along with considering capacity for future growth and scalability.
Your needs, objectives, and budget are the drivers, with great consideration given to your tolerance for changing. Our engagement offers true partnership to identify optimal solutions for your business.
Once the best solution for your organization has been identified, we support its implementation every step of the way, providing a dedicated, customized team that delivers results, on time and on budget. Our professional business analysts, systems engineers, technical writers, and project managers all bringing a wealth of experience and leadership to keep everyone on track and help meet or exceed goals.
With the foundation of trust and collaboration already laid, we partner with your business unit leaders, staff, and product owners to implement a project plan that strategically leverages your human resources and aligns our team with yours.
We are in it with you to deliver more than bells and whistles. We deliver significant improvements in your business performance and immense value from your IT investments.
Business Transformation through Proactive Partnership