Change Management Consultant

Change Management is not Project Management

Change Management is the process of transitioning individuals, teams, and organizations thru a workplace change 

Kona Kai will use various tools and methods that minimize disruption and focus on achieving successful business objectives

Ineffective Change Management processes can lead to poor Employee Satisfaction survey results.

Technical Delivery is only part of a successful Initiative and late in the plan, a project team may find out the team(s) affected by the initiative are not supportive of the change.  Any delay in utilization or adoption is costly to organizations and lack of utilization does not result in a successful project.

When changes impacting employee processes or procedures are not managed effectively, research shows that employees become frustrated and in some cases will leave a company.  Having effective Change Management included in your project ensures that those impacted by the project are kept in the 'know' resulting in a more engaged and excited user community.

 
Kona Kai utilizes a Change Management consultant strategy that will address the People, Process, and Technology components of the project and ensure all stakeholders are informed, empowered, and ready for change.
 
 

Antiquated and cumbersome.

Begin with an in-depth assessment of the current state using a 'day-in-the-life' approach.

Costing the company too much money.

Using this method allows us to learn the flow of work from one person or system to another; understand the intricacies and role of each resource and clearly identify the end-to-end case paths.

Generating errors, which tie up additional resources.

Once we have discovered what the true desired outcome is, we collaborate with your team to define the Key Performance Indicators to measure the value and prioritization of your system evolution.

Keeping people from completing work in a timely manner.

By embedding your resources in the team, we empower your resources to identify manual and/or non-value-add steps that can be streamlined.

1

We are reluctant to adopt something new and can’t seem to get over it.

our solutions:

> Leverage client resources as active participants alongside Kona Kai delivery teams to create a strong understanding of why solutions are built and ensure buy-in.

> Enable users and business owners to drive adoption to provide all the technical know-how, training, and support to fully manage the developed solution.

2

“We have always done it this way,” or “That is not how it’s been done in the past.”

Our solutions:

> Focus process mapping on outcomes, not how-to. 

> Show users that the new processes and solutions can achieve the desired outcomes more effectively.

3

Innovation seems to bring fear and the question, “Am I going to lose my job?”

OUR SOLUTIONS:

> Enable users of today to drive changes that keep them in their jobs tomorrow.

Leverage employee expertise to craft how the business should be and how to better help those who struggle in their current state.

> Create solutions that drive efficiency and effectiveness. By embracing new tools and technologies, users become more proficient and can assist their companies better.